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Spring 2020 FAQs

Frequently Asked Questions supported by the Student Success Help Desk. Let us know how we can assist! Call, text, or email!  
Call or text: 979-429-3662
Email: studentsuccess@tamu.edu


Please contact your academic advisor if you have further questions: tx.ag/FindMyAdvisor

See Texas A&M's response to COVID-19 for the most up-to-date information, resources, and guidance.



Student FAQs

Q: How do I change my grade to S/U?
A: You can change your grade to S/U on Howdy. See instructions.
  

Q: Will S/U grades be calculated into my GPA?
A: These will be counted as attempted hours, but will not be calculated in the GPA.

Q: Do S/U (Satisfactory/Unsatisfactory) grades calculate towards students’ GPA?
A: Upon a recommendation from the Faculty Senate Executive Committee and approved by President Young, the S/U grading will adhere to its current Definition in Student Rule 10 (Student Rule 10; “S: Satisfactory (C or above, hours not included in GPA, U: Unsatisfactory (D or F), no grade points, hours included in GPA).  However, with this new policy for Spring 2020 only, all U and F grades will be excluded from gpa calculations (where ordinarily a U would count the same as an F grade in terms of gpa calculations).


Q: I’m worried about taking all online classes. Is there an option to change my grading to S/U?
A: Yes. Degree candidates will have until 6pm on Thursday, May 7 to make their selection. As a result, degrees will not be conferred until Friday, May 8. All other students will have until Noon on Tuesday, May 12. Be sure to contact your academic advisor about your grading options to discuss any implications this may have on your degree progress. 

 

Q: If I change a course to S/U and decide to change it back to letter grade, can I continue to make changes?
A: Yes. Degree candidates will have until 6pm on Thursday, May 7 to finalize grade mode selection. All other students have until noon on Tuesday, May 12 to finalize the grade mode selection.

 

Q: Will changing my grading to S/U affect my full-time enrollment status for financial aid purposes?
A: Changing to S/U will not affect your full-time enrollment status. However, you should contact the Financial Aid for any aid related questions 

 

Q: Will changing the grade to S/U hurt my Aggie ring eligibility?
A: Always contact the Aggie Ring Office to confirm. In short, changing the grade mode will only hurt your eligibility IF you receive a U or F grade.  Courses with grades of S will be considered ‘earned’ hours.

Q: If a class I am going to take has my current class listed as a prerequisite requiring me to have a C or better, will I still be able to select S/U grading for my class and meet the prerequisite C or better requirement?
A: Yes, if you would have gotten a letter grade of A,B, or C, and opted for S/U, then your grade should be an S which satisfies the prerequisite. A letter grade of D or F is equivalent to a U grade and therefore a U would not satisfy a prerequisite requirement of a C or better. Consequently, if a prerequisite requires a D or better and you make a D but opted for S/U grading, the D is equivalent to a U grade and you would not satisfy the requirement.
 

Q: Will the grades of U and F be on my transcript if I don’t drop a class?
A: Yes. The U or F grade will be on your transcript, but will not be factored in the GPA.

 

Q: I have used all 4 of my TAMU institution drops, but I am not doing well this semester. Can I still q-drop a class?
A: Drops after March 16 will not count as institution or state drops. These will be processed as “W” instead of “Q”.

 

Q: Is the Q-Drop and Withdrawal deadline still the same? 
A: No, the Q-Drop and Withdrawal deadline has been extended to 5 PM on Friday, April 24th. 

 

Q: How do I submit my Q-drop form?
A: You can submit a prefilled Q-Drop form via email to your academic advisor. The Q-Drop form does not have to be signed, but it MUST come from your official TAMU email. 

 

Q: How do I submit my withdrawal form for the semester? 
A: You can submit your withdrawal form through Howdy: My Record Tab → Student Withdrawal → Select “Student Withdrawal.” 

 

Be sure to contact any necessary offices to discuss any implications towards your degree progress or financial status such as your academic advisor or a financial aid advisor.

Q: Will there be any changes to my pre-registration dates?
A: At this time, there are NO CHANGES TO PRE-REGISTRATION DATES

Students should be directed to Scholarships & Financial Aid to learn about resources available to them.   
Additionally, students can visit the Keep Learning website for more information.

Spectrum is offering FREE Broadband and FREE Wifi to students for 60 days. Visit the Spectrum website to find out more.

Comcast is offering low-income families who are new customers FREE Internet Essentials service for 60 days through their Xfinity services. In addition, Comcast announced that WiFi hotspots are free for everyone, data plans have been paused for 60 days to give everyone unlimited data for no charge, and there will be no disconnects or late fees if you contact them ahead of time. Find out more on the Comcast website.

Altice/Suddenlink is offering Altice Advantage broadband free for 60 days to any new household in our service area with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access. If you live in the Optimum service area, please call 866.200.9522 or visit the Optimum Coronavirus website.

  • If you are feeling ill, make an appointment with your healthcare provider. Students can make an appointment at Student Health Services by visiting the website or by calling (979) 458-8310. Please do not show up at a clinic, urgent care or other healthcare facility without calling first. Your provider may need to take special measures to protect other people in the clinic. Telemedicine may also be available, enabling you to consult a provider from home. If possible, request a medical provider’s note to document your illness.
  • Contact your instructors to notify them of your illness.
  • Personal injury or Illness that is too severe or contagious for the student to attend class may be considered an excused absence under Student Rule 7.  The student is responsible for providing documentation substantiating the reason for the absence, including reasons stated in Student Rule, Section 7.2. This documentation must be provided within three business days of the last date of the absence, unless otherwise stated in this rule.
  • If your illness is impacting your ability to make progress in your courses and you can’t get in to see a medical provider this form may be used in lieu of a medical confirmation note as required in Student Rule 7 during Spring and Summer 2020 terms only. Please refer to Student Rule 7 for guidance on class attendance and absences. This form must be submitted to the instructor within 2 calendar days of return to class.

Academic Advisors FAQs

Q: Do S/U (Satisfactory/Unsatisfactory) grades calculate towards students’ GPA?
A: Upon a recommendation from the Faculty Senate Executive Committee and approved by President Young, the S/U grading will adhere to its current Definition in Student Rule 10 (Student Rule 10; “S: Satisfactory (C or above, hours not included in GPA, U: Unsatisfactory (D or F), no grade points, hours included in GPA).  However, with this new policy for Spring 2020 only, all U and F grades will be excluded from gpa calculations (where ordinarily a U would count the same as an F grade in terms of gpa calculations).

 

Q: If a student has changed their mind about a course they already dropped prior to this announcement, can they reinstate back into a previously dropped course now that they can opt for S/U grading and U or F grades are being excluded from gpa calculations?
A: Yes, the advisor can submit an “add” request using the online Add/Drop request system to request a course be added back to the student’s schedule. The student would need to update their grade mode if desired.

 

Q: Does changing grade method (Satisfactory/Unsatisfactory) have any impact on students' full time enrollment status? 
A: Student’s enrollment status will not change if they opt for S/U grading.  Please visit financial aid for more information as to whether they have situations they may need to consider before opting for S/U grading.

 

Q: How do students change grade mode from letter grade to S/U?
A: Degree candidates will have until 6pm on Thursday, May 7 to make their selection in Howdy. As a result, degrees will not be conferred until Friday, May 8All other students will have until Noon on Tuesday, May 12.  See instructions from the Office of the Registrar on how students can change grading options.

 

Q: How will this affect prerequisites for courses that require C or better? Will an S grade meet that requirement?
A: Yes. An S is considered to be the equivalent of a C or better and pre-reqs set to require a C or better would be met with a grade of S.

 

Q: Does the S/U grade mode for Spring 2020 override the grade mode set for courses? For example, if a course was set for letter grading only.
A: The Office of the Registrar has already enabled grade mode options for all undergraduate and graduate courses. For courses that had been set for letter grade only, it will now permit students to opt for a S/U grade mode option per new policy for the spring. 

 

Q: Can a student choose just 1 class to be S/U? Or is it all or nothing?
A: The student has the choice to select a grade mode of S/U for any course.  It is NOT all or nothing. They will have to change the grade mode for each class on Howdy.

 

Q: What implications could courses taken S/U have on a student’s ability to be competitive for the various professional schools?
A: Refer students to OPSA website for updated information. Updates and notices will come from the OPSA listserv.

 

Q: How will taking the course S/U impact my change of major eligibility? 
A: See department advisor. This is going to be different for every college/department. To be consistent across campus, I recommend using the S grade to meet the grade requirement for a course. 

 

Q: How will changing a course S/U impact student athletes? Will it affect their eligibility?
A: Each student’s situation will be different. Always refer the student to consult with their athletics advisor. 

 

Q: I’m in a writing/communication intensive course.  Can I choose to take this course S/U and it still counts towards degree requirements?
A: Yes. 

Q: If the C or better requirement is on a course as a prerequisite will the student automatically be able to register for the course with an S, or will we have to do overrides for all courses with that prereq? 
A: Keep in mind that prior to grades posting for the spring, the system permits spring ‘in-progress’ classes as meeting the prerequisite requirements (departments would monitor and remove students who ended up not meeting the pre-reqs after grades posted).  However, if the student took the requisite course prior to spring and did not make a C or better, the student would need a prereq override to let them enroll in the needed class for summer or fall, even if they are retaking the requisite course in spring.
Prerequisite requiring C or better; S satisfies, U does not satisfy
Prerequisite requiring D or better; S satisfies, U does not satisfy
 

Q: What is the new deadline for Q-drop/Withdraw?
A: The new Q-drop/withdraw deadline is Friday, April 24th by 5:00pm.  Advisors will have access to continue processing Q-drops in Compass through the extended deadline using the “QL” drop code for all drops. More information. 

 

Q: How can students submit their Q-drop forms?
A: Students can download the q-drop form and email it to their academic advisor for processing.

 

Q: Will Q-drops submitted this semester count towards the students’ State Limit?
A: Spring 2020 Q-drops on or after March 16th will not count against the student’s State or institutional limits. Grades of W will appear on the transcript instead of a Q.

 

Q: How do I process Q-drops?
A: Use the “QL” drop code for the rest of the term to process all Q-drops. More information.

 

Q: If a student is out of Q-drops (TAMU or State) and they want to drop one or more classes this spring, is it possible?
A: Students do not have to petition to be able to drop any spring class as these are not considered ‘extra’ drops due to them being excluded from the limits.  Only grades of Q’s are calculated in the limits. Drops on or after March 16th will be reflected with W grades and not calculated in the limits.

 

Q: Even though q-dropped courses after spring break do not count toward institution or state limit, will they still be calculated in WOAHOLD?
A: No. Only grades of Q’s are calculated in the limits.  Drops on or after March 16th will be reflected with W grades and not calculated in the limits.

Q: Will there be any changes to my pre-registration dates?
A: At this time, there are NO CHANGES TO PRE-REGISTRATION DATES

Students should be directed to Scholarships & Financial Aid to learn about resources available to them.   
Additionally, students can visit the Keep Learning website for more information.

Spectrum is offering FREE Broadband and FREE Wifi to students for 60 days. Visit the Spectrum website to find out more.

Comcast is offering low-income families who are new customers FREE Internet Essentials service for 60 days through their Xfinity services. In addition, Comcast announced that WiFi hotspots are free for everyone, data plans have been paused for 60 days to give everyone unlimited data for no charge, and there will be no disconnects or late fees if you contact them ahead of time. Find out more on the Comcast website.

Altice/Suddenlink is offering Altice Advantage broadband free for 60 days to any new household in our service area with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access. If you live in the Optimum service area, please call 866.200.9522 or visit the Optimum Coronavirus website.


Faculty FAQs

You can find technology resources for students who have no or limited technology for their online courses by visiting the TAMU Keep Learning website.

Students will need to contact their advisor to request to be reinstated. Depending on timing and amount of missed work, this may or may not be an advisable option. Find my advisor

Students can speak with someone in Disability Resources about their disability. Students can visit the Disability Resources website for more information.
Students should be directed to Scholarships & Financial Aid to learn about resources available to them.   
Additionally, students can visit the Keep Learning website for more information.
Students can change the grade mode from letter grade to S/U. This can help relieve some of the anxiety students are experiencing by allowing them to focus on the course content instead of a grade. Students should contact their academic advisor regarding this possible option. 

Also, the Academic Success Center offers tips to students to succeed in their online classes.

Counseling and Psychological Services (CAPS) can provide an extensive list of resources to help students during stressful period. CAPS is dedicated to the health and wellness of all TAMU students.

Students can contact the Academic Success Center for resources and information. They have a great YouTube video on creating study environments.

Also, students should speak with their academic advisor. Find My Advisor

Spectrum is offering FREE Broadband and FREE Wifi to students for 60 days. Visit the Spectrum website to find out more.

Comcast is offering low-income families who are new customers FREE Internet Essentials service for 60 days through their Xfinity services. In addition, Comcast announced that WiFi hotspots are free for everyone, data plans have been paused for 60 days to give everyone unlimited data for no charge, and there will be no disconnects or late fees if you contact them ahead of time. Find out more on the Comcast website.

Altice/Suddenlink is offering Altice Advantage broadband free for 60 days to any new household in our service area with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access. If you live in the Optimum service area, please call 866.200.9522 or visit the Optimum Coronavirus website.


Other FAQs

Due to growing concerns over COVID-19, students will have two options to receive their aggie ring - (1) Aggie rings can be shipped to home address and/or (2) students can pick up their Aggie ring at the Williams Alumni Center after TAMU resumes normal operations. Visit The Association’s website to learn more - https://www.aggienetwork.com/ring/ringday/